BUSINESS
Dish TV India Limited on Thursday reported third quarter fiscal 2019 consolidated subscription revenues of Rs 14,126 million and operating revenues of Rs 15,174 million.
Dish TV India Limited on Thursday reported third quarter fiscal 2019 consolidated subscription revenues of Rs 14,126 million and operating revenues of Rs 15,174 million. EBITDA for the quarter stood at Rs 5,176 million, up 4.0% YoY. EBITDA margins were almost at a historical high, at 34.1%, up 330 bps YoY.
The Board of Directors in its meeting held on Thursday approved and taken on record the unaudited consolidated financial results of Dish TV India Limited and its subsidiaries for the quarter ended December 31, 2018.
3Q FY19 Highlights
Leading by Example
The third quarter kept the television industry on its heels with the TRAI Tariff Order approaching its erstwhile deadline and regular business activity picking up speed during the festival period.
An early believer of the Tariff Order, Dish TV India was the first in the industry to partially and voluntarily roll-out the provisions of the Tariff Order by offering a-la-carte channels to its subscribers at affordable prices.
Leading by example, the Company during the quarter leveraged months of pro-active preparedness and research, to kick-start processes that were designed to adopt the Regulation.
However, with the implementation getting pushed back by a month to February 1, 2019, subscription recharge was hit by ambiguity and indecisiveness on the part of the subscribers.
Mr. Jawahar Goel, CMD, Dish TV India Limited, said, "I am glad that all opposition to the Tariff Order has now finally been put to rest. We continue to strongly believe that the Regulation should minimize discriminatory pricing by ensuring a level playing field between cable and DTH platforms and should be beneficial for the entire industry thus leading to higher earnings going forward."
Mr. Anil Dua, Group CEO, Dish TV India Limited, said, "The Interconnection Regulations and Tariff Order, as notified by TRAI, will lay down new norms for the television industry ushering in an era of growth, transparency, and non-discrimination.
A delay in the implementation of the Tariff Order, however, before the erstwhile deadline, triggered a hesitation amongst subscribers leading to a noticeable fall in recharges during the month of December. The trend is expected to reverse in February, as the Tariff order gets implemented, and should become normal by the end of this quarter.
Sustainability review of long term packs had some impact on activations in select markets. That said, barring the fluctuations in December, the business delivered in line with expectations in the festival months of October and November."
Phase 4 markets, increasing TV households, urbanization, growing multi-TV households, rural electrification and improving consumer sentiment remain the primary drivers of DTH subscriber additions. Dish TV added 142 thousand net new subscribers during the quarter.
"The Interim Budget 2019 gave an approximate Rs. 230 billion spending stimulus to the consumption class comprising of small business owners, salaried employees and the middle class by way of tax exemptions. In addition, increased disposable income in the hands of farmers by way of PM Kissan Samman Nidhi scheme introduced in the budget should be a great boon for consumer sector companies like Dish TV. Further, the 150 thousand homes built under the PM Affordable Housing Scheme and every new house proposed to be built thereunder should be a potential pay-tv customer in the near future,” said, Mr. Jawahar Goel.
Integration Progress
A little over 10 months down the line from the merger, most of the merger-related integration at Dish TV India is nearing completion.
Information Technology integration moved to the next level during the quarter with the Company launching a common CRM (customer relationship management) service for both Dish TV and D2h brands.
Integrating the User Interface (UI) of both brands was a challenge that the Company decided to meet head-on.
'Project Phoenix' was launched immediately after the merger and it was in December finally that the teams could make a break-through by seamlessly integrating the UI of both brands but by letting the CRMs of both brands work in their individual capacity. This was essential for building an altogether new CRM was an expensive and time-consuming task. The integrated yet differentiated UI is expected to help achieve greater effeciencies in the areas of field service and customer satisfaction going forward.
Further, Dish TV India's focus on continuous statistical based improvement and quick response to opportunities and changes in business made it target the CMMI, Maturity Level 5, certification. Capability Maturity Model Integration (CMMI), Level 5, was awarded to Dish TV India during the quarter making it the only Media and Entertainment Organisation in the world to be certified with Maturity Level 5.
Organizations at Maturity Level 5 demonstrate the capability to accomplish and sustain their business objectives and performance.
Integration of headend infrastructure was planned to enhance the customer TV viewing experience and serve satellite operations for both its brands. During the quarter, Dish TV India upgraded and expanded its entire DTH platform to the AVP 4000 video processing platform. The award-winning compression technology will now enable the Company to adapt to both traditional broadcast and multiscreen service delivery from a single platform. The upgradation shall also enable the Company to provide the highest video quality with significantly enhanced bandwidth cost efficiencies.
Innovating and integrating on the marketing front, Dish TV became the first in the industry to use Augmented Reality for mobile marketing and advertising. The campaign leveraged Augmented Reality/Virtual Reality to connect the two brands with the masses enabling brand recall and innovation through mobile marketing.
During the quarter, significant cost synergies were realized in transponder costs, call-center expenses, and programming costs. The overall cost of goods and services (COGS) was down 4.2% YoY. Finance cost was lower by 9.3% YoY as debt repayments continued as per schedule. The Company aims to be debt free in two years.
Investment in brand building and marketing for both, Dish TV and d2h brands continued with both brands launching new brand campaigns for the festival season. Marketing expenses thus remained high during the quarter.
Mr. Anil Dua, Group CEO, Dish TV India Limited, said, "We are optimistic about exiting FY19 with a high single-digit growth in EBITDA considering back-to-back cricketing action during the fourth quarter and further realization of synergies."
New Initiatives
The Dish SMRT Stick was launched during the quarter at an introductory price of Rs 599 only. The device enables low–cost and modular access to internet-based services on Dish HD boxes. With the SMRT Stick, Dish TV's existing 3.5 million NXT HD boxes can become connected boxes overnight.
The product offers 10 curated channels including Entertainment Zone - comprising of Mini Web Series, Comedy and Travel. Smart Kids - comprising of Cartoon Short Videos, Rhymes, Art and Craft and Music Box - having Hindi, Regional and English Music Videos.
In addition, other curated channels like News Stand, Food Spot and Gadget Hub are also included.
Other offerings include Catch-up TV, Movies and Short Videos. The SMRT Stick also allows access to other OTT Apps like Zee 5, Sony Liv and Hungama.
The premium subscription is expected to be sold for Rs. 49 per month at the end of 6 months.
During the quarter, Watch, the much-awaited in-house OTT app of the Company was also launched in Beta mode.
"Dish TV's unique advantage of being able to offer content through both, the traditional and streaming mediums would ensure subscriber brand loyalty. Our OTT offering would come with a fair mix of original content, linear channels, and catch-up content. The flexibility to move between pipes would enable consumers to keep TV viewing costs under check," said Mr. Dua.
Dish TV's Connected Box would empower the new age consumer to watch both, streaming content as well as linear television using DTH technology at cost-effective prices thus offering them excellent value for money.
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