Sicap, a Switzerland-based global mobile network software solutions provider on Wednesday announced the opening of a Global Development and Support Centre (GDSC) in Kolkata, as part of the company?s expansion plan in the Indian market, hailed as one of the fastest growing telecom markets in the world.
Sicap international teams are working closely in nine locations including India to ensure excellent customer service worldwide. Through this GDSC, Sicap would be able to provide its customers solution customisation, software support and state-of-the-art solution development and deliveries across the globe.
Sicap is on an expansion spree in India with a focused approach to strengthen its partner relationships through business outreach and talent acquisition. The focus on hiring the local pool of talent will serve as a catalyst to accelerate the exponential growth of the business across the globe.
Recently, Deepak Mahajan, who was appointed as the Executive Director for India and South Asia is responsible to identify and drive new business opportunities, reshape client experience and solidify the company?s position in India and Asia region.
?India is a high growth-opportunity market for Sicap and our expansion plans for increasing our capacity of talent and new innovative solutions reflect the long term commitment and great partnerships Sicap has built in the Indian region. The primary focus of the Global Development and Support Centre is to source local talent and unleash innovation, ensuring proximity to our customers by understanding the needs and environment they are operating in,? said Markus Doetsch, CEO, Sicap Group.
India is the fastest growing mobile broadband market in the world necessitating constant innovations to keep up with the growing needs of the operators and their customers. In order to monetise, manage and secure mobile businesses, Sicap offers four main products and solutions, including customer insight and engagement ? TargetMe, device and SIM management, security solutions, and IoT service enablement, among others.
According to a report by the leading research firm, Market Research Store, the Indian telecommunication services market is likely to grow by 10.3 per cent year-on-year to reach USD 103.9 billion by 2020.
The highly innovative and cutting-edge Sicap solution ?TargetMe? combines real-time customer data analytics and automated, context-aware customer engagement automation tools into a simple cloud-based solution for mobile service providers. Proven by over 10 mobile service providers, TargetMe enables its customers to promote, sell and activate services as an automated, context-aware and real-time process.
(This article has not been edited by DNA's editorial team and is auto-generated from an agency feed.)
