NHAI has issued guidelines to collect double toll tax from such users entering the toll lane with non-affixed FASTag on front windshield. It said deliberate non-affixation of FASTag on the windscreen leads to unnecessary delays at the toll plazas causing inconvenience to others. SOP has been issued to all user fee collection agencies to charge double user fees if they violate the rule.
The information will also be prominently displayed at all User Fee plazas, informing highway users about the penalties for non-compliance of entering a toll lane without a fixed FASTag on front windshield. In addition, CCTV footage with Vehicle Registration Number (VRN) at the fee plaza shall be recorded of the non-affixed FASTag cases. This will help in maintaining proper record regarding the fee charged and presence of the vehicle in the toll lane.
At present, user fee is collected for approximately 45,000 km of National Highways and Expressways at around 1,000 Toll Plazas on National Highways across the country.
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