If you lose your SBI card or it gets stolen or damaged, the first thing you should do is block it immediately and then reissue a new one. The request to block or reissue the SBI card can be easily made through the website, Mobile App, and IVR. 

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You can block your card linked to the registered mobile number anytime by sending an SMS 'BLOCK XXXX (The last four digits of your card number) to 5676791'.

Step-by-step process to report loss/stolen credit card and reissue it through various channels

Through Website 

Step 1: Log in to your account on www.sbicard.com

Step 2: Under the 'Requests' tab, click on 'Report Lost/Stolen Card'

Step 3: Select the card number that you want to report as lost 

Step 4: If you want to get the card reissued, then click on "Reissue Card"

Step 5: Click 'Submit' 

Through Mobile App 

Step 1: Log in to your account on SBI Card mobile app.

Step 2: Tap on 'Menu' and click on 'Service Request' 

Step 3: Click on 'Report Lost/Stolen' card 

Step 4: Select the card number which is lost or stolen.

Step 5: If you want another card, tap on 'Reissue Card'

Step 6: Tap on 'Submit' 

Through IVR 

Step 1: Call on the SBI Card helpline 1860 180 1290 or 39 02 02 02 (prefix local STD Code) & select your desired language.

Step 2: Press 2 to report a lost/stolen card.

Note: You will be required to pay a fee of Rs 100+ taxes for issue/replacement.