In response to the widespread disruptions, CrowdStrike's President and CEO George Kurtz issued a statement assuring customers of their support.
After various businesses across the world reported IT outages on Friday, which included seeing the 'Windows blue screen of death', CrowdStrike -- US-based American cybersecurity firm linked to a software update that caused the outage says that the issue has been isolated and a fix deployed.
George Kurtz, President and CEO of CrowdStrike said the cybersecurity company was working with customers on the issues faced by them while giving a reassurance that the issue was "not a security incident or cyberattack."
"CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, and isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website. We further recommend organizations ensure they're communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the security and stability of CrowdStrike customers," Kurtz said.
CrowdStrike told customers early Friday that it was 'aware of reports of crashes' of its software on the Microsoft Windows operating systems, according to a company advisory as reported by CNN.
The US media outlet said that CrowdStrike is perhaps best known for investigating the Russian hack of Democratic National Committee computers during the 2016 US election.
About George Kurtz
George Kurtz is the CEO and founder of CrowdStrike. He was also the founder of Foundstone and chief technology officer of McAfee. Kurtz holds a Bachelor of Science degree from Seton Hall University. He also holds several industry designations, including Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA) and Certified Public Accountant (CPA). Kurtz also authored the best selling security book of all time, Hacking Exposed: Network Security Secrets & Solutions.
Microsoft Global Outage
Global software giant Microsoft said on Friday that an outage in its online services has affected customers across the world, including in India.
Microsoft Windows users reported facing 'Blue Screen of Death' errors with many users taking to social media platform X to report about the issue.
Meanwhile, cybersecurity firm Crowdstrike told US outlet NBC that it suffered a major outage on Friday impacting businesses globally. The outage resulted from an issue with the latest update, the company said. CrowdStrike is now in the process of rolling back that update globally, it said.
As per reports, Windows users are seeing blue screen errors on their screen with their latops or Personal computers getting stuck on restart loop. Major US carriers including Delta, United and American Airlines, have grounded all flights grounded, regardless of destination, according to the Federal Aviation Administration.
Berlin Airport announced the suspension of all flights. Bloomberg said that London Stock Exchange was reporting "technical glitches."
In India, SpiceJet announced via X (formerly Twitter) that it was experiencing technical challenges with its service provider, which affected online services like booking, check-in, and managing bookings.
(With inputs from ANI)
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