Subhasish Chakraborty was born into a middle-class family in Kolkata. He pursued chemistry at Ramakrishna Mission Residential College. During his college, he started working with a large insurance company, Peerless.
Today we will talk about an inspiring self-made success story of Subhasish Chakraborty, founder and Chairman and Managing Director of DTDC, a company worth Rs 2,000 crore.
Subhasish Chakraborty was born into a middle-class family in Kolkata. He pursued chemistry at Ramakrishna Mission Residential College. During his college, he started working with a large insurance company, Peerless. In 1981, the company sent Subhasish to Bangalore to expand its insurance business there.
Thereafter in 1987, he left the insurance company and established a chemical distribution business. It failed due to postal service issues. Subhasish found a massive gap between postal services and customers. This was the turning point. He then established his courier company, DTDC, on 26 July 1990. DTDC stands for Desk to Desk Courier & Cargo.
Sooner. He realized that the demand for courier services was higher in smaller towns. The business, which started with an investment of Rs 20,000 in 1990, faced numerous challenges. Banks refused to give loan due to the lack of venture capital. However, he continued the business by selling his mother’s jewellery.
In 1991, Subhasish explored a game-changing idea – the franchise model. Regions were divided into zones, and one regional branch managed 30 franchises. The franchise idea worked, and the business flourished.
Currently, the company covers 14,000 PIN codes. It offers delivery services for both retail customers and businesses. Also, it has an international presence in 220 destinations globally.
It has major clients, including Wipro, Infosys, and Tata Group. By 2006, the company had 3,700 franchises and a revenue of Rs 125 crore. Also, it received an investment of Rs 70 crore from Reliance Capital, making it a Rs 180 crore company. By 2010, the sales reached Rs 450 crore. In 2013, DTDC acquired a 70% stake in Nikkos Logistics and established DotZot, India's first delivery network for e-commerce companies. In 2015, they founded an automatic logistics hub in Hyderabad.
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 "Subhasish Chakraborty, founder and Chairman and Managing Director of DTDC,")
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